Email Support
Send your question to our support team.
Contact Support
Need help with VBA Padlock? Here are the ways to reach us.
Support Options
Section titled “Support Options”Documentation
Browse the complete documentation.
FAQ
Check common questions first.
Troubleshooting
Solutions to common issues.
When Contacting Support
Section titled “When Contacting Support”To help us resolve your issue quickly, please include:
- VBA Padlock version — found in VBA Padlock Studio under Help → About.
- Office version — Excel/Word/Access/PowerPoint, 32-bit or 64-bit.
- Windows version — e.g., Windows 10 22H2, Windows 11 23H2.
- Error messages — exact text or screenshots of any error dialogs.
- Steps to reproduce — what you did before the issue occurred.
Useful Resources
Section titled “Useful Resources”Before contacting support, you may find your answer in:
- Troubleshooting — Common issues and solutions
- FAQ — Frequently asked questions
- License Return Codes — All error code meanings
- VBA Compatibility — Supported VBA features