Privacy Policy
How we collect, use, and protect your personal information.
Last updated: February 2026
G.D.G. Software SAS ("we", "us", "our") takes your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.vbapadlock.com and use our software products. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.
1. Collection and Processing of Personal Data
Website Visitors
When you visit our website, we may collect:
- Contact information you voluntarily provide through web forms, such as your name and email address (contact forms, support requests).
- Server log files that capture your IP address, browser type, system configuration, referring URL, and locale preferences.
- Cookies as described in the Cookies section below.
Customers
When you purchase VBA Padlock, personal data is collected by our official reseller who acts as the Merchant of Record. We may receive the following information from the reseller:
- Name and company name
- Email address
- IP address
- Billing and shipping addresses
- Phone number
We never have direct access to your payment method information (credit card numbers, bank account details, etc.). All payment processing is handled securely by our reseller.
Official Reseller (Merchant of Record)
Our sole authorized reseller for VBA Padlock is:
- Paddle.com Market Ltd (London, United Kingdom) — Paddle Privacy Policy
How We Use Your Data
We may use the personal data we collect for the following purposes:
- Respond to your information requests and provide customer support
- Manage software licenses and activations
- Provide product updates, security notices, and service communications
- Comply with legal requirements and investigate fraud
- Protect our legal interests
- Improve our products and services
Data Sharing
We may share your data with our reseller (Paddle) to the extent necessary for order processing, license management, fraud prevention, or legal compliance. We do not share your personal information with unrelated third parties for their own marketing purposes.
Newsletter
If you subscribe to our newsletter, your email address will be used to send you product updates and relevant information. Every email includes an unsubscribe link, and you may opt out at any time.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized.
2. Cookies
Our website uses a minimal number of cookies, limited to what is strictly necessary for the site to function.
Cookies We Use
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
PHPSESSID | vbapadlock.com | PHP session cookie. Maintains your session state (e.g., login status in the customer area). Contains no personal data. | Session (deleted when you close your browser) |
__cflb | Cloudflare | Load balancing cookie. Ensures your requests are routed to the same server for a consistent experience. | Session |
__cf_bm | Cloudflare | Bot management cookie. Helps distinguish legitimate visitors from automated traffic and protects the site against malicious bots. | 30 minutes |
cf_clearance | Cloudflare | Security clearance cookie. Set after you pass a Cloudflare security challenge, so you are not challenged again on subsequent requests. | Up to 1 year (configurable) |
No Third-Party Tracking Cookies
We do not use any third-party analytics, advertising, or tracking cookies. There are no Google Analytics, Facebook Pixel, or similar tracking scripts on this website.
3. Data Security and Integrity
Our website is served through Cloudflare, which provides SSL/TLS encryption for all data transmitted between your browser and our servers. We implement reasonable technical and organizational security measures to protect your personal data.
If you have a customer account, it is protected by a password. You are responsible for keeping your password confidential. You can review and update your personal data through your My Account area.
While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
4. Your Rights
Under applicable data protection laws (including the GDPR if you are located in the European Union), you have the right to:
- Access the personal data we hold about you
- Rectification of inaccurate or incomplete data
- Erasure of your personal data ("right to be forgotten")
- Restriction of processing in certain circumstances
- Data portability to receive your data in a structured, machine-readable format
- Object to processing based on legitimate interests
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us by email (see Section 7 below). We may request additional information to verify your identity before processing your request.
If deletion of your data conflicts with mandatory legal retention periods, we will block the data from further processing instead.
5. Service Providers
We may engage third-party companies to provide services on our behalf (e.g., hosting, email delivery). These providers have access to your personal data only to perform specific tasks and are contractually obligated to protect it. We do not share personal information with unrelated third parties for their own marketing purposes without your explicit consent.
6. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of every website you visit. A link does not imply endorsement of the linked site.
7. Data Controller and Contact
Data Controller: G.D.G. Software SAS
For any questions or requests regarding your personal data, please contact us:
- Email: [email protected]
- See our legal mentions for full company details and our Data Protection Officer contact.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, industry practices, or our services. We encourage you to review this page periodically. The "Last updated" date at the top of this page indicates when the policy was last revised.